YOUR USE OF THIS WEBSITE CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DISCONTINUE USE OF THIS SITE.
The content from this website may not be reproduced or transmitted in any form or by any means, electronic or mechanical, including facsimile transmission, photocopying, recording, or use of information storage or retrieval systems, without express written permission from the copyright owner. Requests for permission or further information should be directed to the Webmaster at [email protected]
Thank you for visiting this website, which is owned and operated by Nurep, Inc. Nurep is a provider of on-demand medical device support and other healthcare communication platforms that permit the secure transfer of patient health and medical information between authorized medical professionals. As such, Nurep’s products foster the flow of relevant medical information to the right people, at the right time, with state-of-the-art security and encryption protecting the communication.
You may browse many sections of our website without providing any personal information about yourself. For example, you can review our product offerings or read about our company and its management. However, if you choose to register for one of our services, purchase products from us, ask us a question through our Contact Us link, or apply for employment with us, we must necessarily collect certain information from you. The information we collect will be related to the product or service requested, and may include, for example, your name, address, telephone number, email address, age, and information about the type of services that you are seeking.
If you are a healthcare provider or medical device company interested in signing up for Nurep’s on demand secure communication platform or related services, we will ask for your name, the name of your facility, certain information about the proposed uses of our services, contact details, billing information, and number of users.
Occasionally, Nurep may invite you to participate in a survey or poll such as providing feedback on our website site content, services, or products. Your responses will be anonymous unless you choose to provide your contact details so that we can provide you with additional information regarding the survey.
Like most websites, we use "cookies" on our website to help us serve you better on future visits, and to help us evaluate and improve the content or functions of our site. A cookie is a small text file which is sent by a website, accepted by a web browser and then placed on your hard drive. The information collected from these cookies lets us know that you visited our site in the past, and helps you avoid having to re-enter information on each visit in order to use some of our products or services. You can always set your browser to refuse all cookies from this and other websites that you may visit. This will provide you with more control over the acceptance of cookies on your hard drive. However, it is possible that some portions of this website will not function properly or may perform more slowly if you choose to reject cookies.
Nurep does not track users online who visit our site and then go to other websites. We also do not engage in any behavior advertising, other than ads that may appear on our website while a user is browsing the site.
Nurep does not share or sell any personal information that you provide to us through our website for separate use by any third party. We may share your personal information with our subsidiaries, joint ventures, affiliates, service providers, and authorized distributors to the extent that they are assisting Nurep in fulfilling your request for information, products, services, or assistance. If we do so, the recipients are required to safeguard your information in a manner consistent with the protections that Nurep has put in place to protect your information.
From time to time, we will also provide aggregate statistics about our customers, sales, online traffic patterns and related information to reputable third parties who help us improve our business and services, but these statistics do not include any personally identifying information.
We may also be required to share certain personal information for legal reasons, such as in response to regulatory inspections that the government conducts to ensure compliance, or in response to a subpoena or other legal order. If so, we limit the information to that which is required. Please note that for the most part, government agencies are also required to adhere to privacy and security standards for any data that they receive.
Consistent with applicable laws and requirements, Nurep has put in place appropriate physical, electronic, and administrative safeguards to protect your personal information from loss, misuse, alteration, theft, unauthorized access, or unauthorized disclosure. We evaluate these safeguards on an ongoing basis to help minimize risks from new security threats as they become known.
All transmissions of medical information using our communication platforms are fully encrypted and take place using security measures that are fully aligned with federal and state privacy and security laws and industry security standards. Any information/content that is sent or received to/from Company for live video transmission remains the property of the customer transmitting such data.
If you are providing sensitive personal information to us through our website, such as medical information or credit card details (for billing purposes), please be sure that the computer you are using to do so has up-to-date anti-virus software in place, to minimize the risk of any access to your information before it reaches us.
This website is not intended for use by children under 13 years of age. If we learn that we have directly collected information from anyone under the age of 13, we will purge that information immediately, except to the extent that it is needed for responding to a question or inquiry on a one-time basis from the child or his or her parent or guardian. The restriction on use of our website by children does not apply to healthcare provider enrollment of patients of any age, or use of our equipment for patients of any age.
Our website may contain links to other websites that are not owned or operated by Nurep. You should carefully review the privacy policies and practices of other websites, as we cannot control and are not responsible for privacy policies or practices of third-party websites that are not ours. For links to other Nurep websites, please review the privacy statements on those sites as well, as they may differ from those on this website.
If you have any questions, please email us at [email protected], or write to us at 2627 Hanover Street, Palo Alto, CA 94304.
Nurep is committed to enforcing compliance to the Health Insurance Portability and Accountability Act (HIPAA) through the enforcement of stringent privacy and security policies and procedures. Nurep has met the expected HIPAA standards in the following ways:
Nurep does not collect or store patient health information, nor does it record video or audio communications.
Nurep has taken the appropriate measures and continuously reassesses all policies and procedures to ensure that all HIPAA rules have been addressed, and privacy for both the patients and the health care providers is stringently maintained.
Should you have any questions about our HIPAA policy, please contact us by email at [email protected]